Looking for content and documents on the world wide web is different from looking for something within a company. Customizing your search instead of using it out-of-the-box will already improve your search experience.
This workshop will start from the As Is situation and your users' search desires:
- Where is your content located?
- Do your users search or navigate?
- How do they search?
- What do you WANT to find?
- Is your content findable? If so, how?
Deliverable : Change approach 'Search into Find' roadmap and basic ROI to realize some search quick wins
Participants : A perfect mix of maximum 15 end users and process owners
Expectations : This is a hands-on workshop, deliverables depend on the input gathered during the workshop.
Duration of the workshop : 4 hours
Location : Your office
More information on Search possibilities can be found in this introduction blog to Search.
Contact us for more information: