The Forrester Wave™ for ECM Transactional Content Services

In the 28-criteria evaluation of enterprise content management (ECM) transactional content services (TCS) providers, the 13 most significant ones were identified. This report shows how each provider measures up and helps enterprise architecture (EA) professionals make the right choice when requirements are skewed to capturing, analyzing, processing, and managing large volumes of content to support customer and operational transactions.

Alfresco was recognised as a 'Strong Performer’. According to the report:

  • Alfresco continues to lure customers away from incumbent ECM providers in both the public and the private sector.
  • Ongoing investments in its BPM portfolio, with its recent enterprise editions of its “Activiti” business process services offering, open up a new set of opportunities for the open source, open standards-based platform.
  • Recent benchmarks show Alfresco’s capacity to scale to over a billion documents.
  • Clients report a high level of satisfaction with its APIs, lifecycle management, metadata and BPM integration capabilities.

For more details, download the full report for free.

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The Forrester Wave™ for ECM Transactional Content Services